PRIVACY POLICY
TagWizz LLC (“TagWizz”, “we” or “us”) may collect, store and use your personal information in connection with developing and providing to you its products, software applications, websites and other services (collectively, “Services”).
This Privacy Policy applies whether you are accessing the Services via a personal computer, a mobile device or any other technology or devices now known or hereafter developed or discovered (each, a “Device”) and whether you are accessing the Services as a registered user, applicant, research participant, customer, or other user of the Services.
This Privacy Policy governs Personal Information and Other Information that may be collected through the Services, through forms or applications operated by TagWizz, or in connection with activities where this Privacy Policy is provided or referenced.
We may from time to time combine Information with other information we collect from other sources, including information received from our Affiliates, operational service providers, business partners, clients, marketing companies, or advertising service providers, where permitted by applicable law.
If you do not agree with this Privacy Policy, please do not participate in the Services or any features, activities or services offered through the Services.
1. U.S. Operations and International Users
TagWizz LLC is based in the United States, and the Services may be operated, hosted, or administered from the United States.
Information that you provide to us or that we obtain through your use of the Services may therefore be collected, processed, stored, or transferred to the United States and may also be accessed or processed in other countries where TagWizz, its Affiliates, personnel, clients, contractors, or operational service providers operate.
If you access or use the Services from outside the United States, your Information may be transferred to or processed in countries whose privacy and data protection laws may differ from those applicable in your country of residence.
Where required by applicable law, TagWizz will take appropriate measures relating to the processing and international transfer of Personal Information.
Collection and Use of Personal Information and Other Information
When we use the term “Personal Information” we mean information that identifies, relates to, describes, or could reasonably be associated with an identified or identifiable individual, such as your full name, postal address, e-mail address, telephone number, online identifier, or other identifying information.
When we use the term “Other Information”, we mean information collected by the Services that does not by itself reasonably identify an individual.
Personal Information and Other Information are collectively referred to in this Privacy Policy as “Information”.
Information We Collect that You Provide Us
In order to provide you with our Services, features, opportunities, or other interactions with TagWizz, you may be asked to provide Information to us.
We may collect Information provided by you and your computer and/or Device through use of our Services, embedded within messages to you, within social media, in some of our products, through online forms, applications, surveys, testing programs, or otherwise.
Your web browser and/or client software may transmit certain geographic Information, such as IP address, or Information regarding your computer or Device, such as capabilities, operating system, hardware configuration, application data, or game data processing, to us or to our operational service providers.
We may use this information to generate aggregate statistics about our user community, personalize your experience, improve our Services and gameplay experiences, provide customer support, maintain security and system integrity, perform research and analytics, or enforce this Privacy Policy, our Terms of Use Agreement, or our legal rights.
In connection with Certain Features and Functions
We may provide you with access to certain features or functions offered through the Services, including newsletters, messaging features, registration and profile pages, customer support, community features, applications, surveys, or other interactive services.
To use such features or functions, you may be required to provide certain Information so that we may personalize, operate, administer, or provide the applicable feature or Service.
If you ask for assistance from our customer support or community teams, we may collect and store the contact information you provide, information about your activity on the Services, and correspondence between you and TagWizz.
In connection with Promotions such as Contests and Sweepstakes
There may be a separate registration process to enter promotions such as contests or sweepstakes, which may require submission of information such as your first and last name, address, email address, telephone number, date of birth, or other eligibility information.
Additional Information may be requested depending on the specific promotion. The applicable entry page, rules, or terms will provide any additional requirements.
In connection with Social Networking Websites and Third-Party Platforms
If you use a Service through, link a Service to, or access a Service using a social networking website or third-party platform, TagWizz may receive Information from that platform in accordance with the permissions you grant and the privacy settings you establish with that third party.
The categories of Information available to TagWizz depend on the relevant third-party service and your settings.
Any Information received by TagWizz through such integration will be handled in accordance with this Privacy Policy.
In connection with Maintaining the Integrity of Certain Applications
In an effort to provide a safe and fair gaming environment, we may employ anti-cheating, fraud prevention, security, authentication, or similar technologies in connection with certain products and Services.
When applicable, we may collect information regarding your computer, Device, application installation, system configuration, or gameplay environment for security, fraud-prevention, authentication, or integrity purposes.
In connection with Service Testing, Playtesting, Research and Participant Applications
From time to time, TagWizz may offer opportunities for individuals to apply for or participate in software testing, quality assurance, playtesting, usability research, surveys, interviews, player research, or other research and testing activities.
In connection with these activities, we may collect information including your name, contact information, age or age range, geographic location, gaming preferences, gaming experience, games played, reported or approximate playtime, gaming platforms, devices, hardware specifications, availability, demographic information, survey responses, opinions, feedback, gameplay observations, and other information relevant to participant selection or the activity being conducted.
The Information that you provide may be used to:
determine your eligibility or compatibility for particular testing or research opportunities; select, recruit, and communicate with participants; evaluate gaming experience, preferences, familiarity, and player profiles; conduct playtests, usability studies, surveys, interviews, research, or quality assurance activities; improve our Services, participant recruitment practices, testing methodologies, and research services; understand player audiences, behaviors, preferences, and gaming patterns; prepare statistical analysis, reports, benchmarks, or research findings; and develop aggregated or de-identified audience insights, research tools, analytical products, or related services.
If you participate in testing or research conducted on behalf of a TagWizz client, certain information, feedback, research findings, or participant characteristics relevant to the project may be shared with that client where reasonably necessary to conduct, analyze, or report on the project.
Where appropriate, such information may be aggregated, pseudonymized, or de-identified before being shared.
Aggregated and De-Identified Information
TagWizz may aggregate, de-identify, or otherwise process Information so that the resulting information does not reasonably identify an individual.
This may include combining Information from multiple users, applicants, players, research participants, customers, or other individuals in order to identify trends, patterns, preferences, behaviors, correlations, and statistical relationships.
For example, we may analyze aggregated gaming information to understand relationships between games, genres, platforms, gaming experience, player preferences, or audience characteristics.
We may use aggregated or de-identified information for purposes including: research and statistical analysis; benchmarking; product and service development; business intelligence; improvement of our Services and methodologies; reports and presentations; marketing materials; and analytical tools or commercial services.
We do not publicly disclose individual participant information, including application responses, gamertags, contact information, or other identifying Information, as part of these aggregated analyses.
We may retain aggregated or de-identified information for research, analytical, statistical, historical, or business purposes where permitted by applicable law.
Information Collected Through Use of Cookies and Other Tracking Technologies
The Services and/or third parties may use cookies, web beacons, embedded scripts, software development kits, pixels, and other similar technologies (“Tracking Technologies”) to collect Information automatically as you browse or use the Services.
We may use Tracking Technologies to collect information regarding visits to the Services, interactions with pages or features, purchasing history or preferences, browser or Device information, IP address, identifiers, advertising interactions, and other usage information.
We may use this information to operate and improve the Services, understand usage, measure performance, provide analytics, maintain security, personalize content, and, where applicable, deliver or measure advertising.
Third-party analytics, advertising, social media, application-store, and technology providers may also use Tracking Technologies in connection with the Services. Their collection and use of information is governed by their respective privacy policies.
Where required by applicable law, we will request appropriate consent before using non-essential Tracking Technologies.
2. Use of Information
As set forth in this Privacy Policy, we may share Information with our Affiliates and other parties as described below.
Personal Information
We use Personal Information we collect from you in a variety of ways, including:
processing registration with the Services; providing products, features, applications, games, and other Services; communicating with you regarding Services, transactions, applications, opportunities, testing activities, or participation in research; providing customer support; responding to your questions or requests; sending marketing or promotional communications where permitted by applicable law; improving our Services and for internal business purposes; tailoring or personalizing your experience; conducting research, testing, analysis, and statistical activities; evaluating applications or participant eligibility; maintaining the security and integrity of the Services; complying with contractual, legal, regulatory, accounting, or tax requirements; establishing, exercising, or defending legal rights; and carrying out other purposes disclosed at the time you provide the Personal Information.
Other Information
We and/or our Affiliates may use Other Information in a variety of ways, including:
keeping count of return visits to the Services; accumulating and reporting aggregate statistical information in connection with the Services and user activity; determining which features, products, games, Services, or content users prefer; preparing statistics reports, research, benchmarks, and aggregated audience insights; analyzing relationships, trends, preferences, usage, gaming history, or other behavioral patterns; improving our Services and for internal business purposes; developing research, analytical tools, methodologies, and commercial services; tailoring or customizing user experiences; maintaining and administering the Services; saving certain Information for future visits; and other purposes described in this Privacy Policy or disclosed at the time the Information is collected.
3. Social Networking Websites and Third-Party Platforms
If you use our Services through a social networking website, application store, gaming platform, digital distribution platform, or similar third-party service, TagWizz may access and store Information made available through that service in accordance with the permissions and settings associated with your account.
Third-party services are governed by their own privacy policies and terms.
4. Wireless Marketing Services and Promotional Communications
TagWizz may provide users with the opportunity to register for promotions, news, programming, opportunities, or other information delivered by email, text message, or other communication channels.
Where required, users will be asked to provide appropriate consent before receiving marketing communications.
Standard carrier messaging or data rates may apply to text messages.
You may unsubscribe from promotional emails through the unsubscribe mechanism contained in those communications or contact us at contact@tagwizz.com.
Administrative, transactional, support, recruiting, testing, or project-related communications may still be sent where necessary.
5. Sharing and Disclosure of Personal Information and Other Information
We do not sell or rent Personal Information for monetary consideration.
We may disclose Personal Information and Other Information as described in this Privacy Policy.
Disclosure to Affiliates
We may disclose Information to Affiliates for legitimate business, operational, administrative, research, or marketing purposes, subject to applicable law.
Disclosure of Certain Information Intended to Be Public
Certain Services may allow you to post, publish, or otherwise make Information publicly available, such as usernames, profiles, posts, messages, comments, or other content.
Information that you intentionally make public may be available to others and may be copied or used by third parties.
Disclosure in Connection with Co-Branded Services and Features
The Services may offer co-branded services, events, promotions, or other features in collaboration with another company or business partner.
Where Information is shared with a co-branded partner, the partner may be separately responsible for its use of that Information under its own privacy policy.
Disclosure to Operational Service Providers
We may disclose Personal Information and Other Information to operational service providers that assist us with administering and maintaining the Services, including hosting providers, cloud infrastructure providers, digital distribution platforms, analytics providers, payment providers, communications providers, security providers, recruiting providers, professional advisers, and other vendors that provide services to TagWizz.
We disclose Information to such providers as reasonably necessary for them to perform services on our behalf.
Disclosure to Clients in Connection with Testing or Research
Where TagWizz conducts quality assurance, playtesting, usability research, player research, surveys, or related activities on behalf of clients, we may disclose information relevant to the project to those clients.
Depending on the project, this may include feedback, survey responses, gameplay observations, research findings, technical information, or participant characteristics relevant to the study.
Where appropriate, information may be aggregated, pseudonymized, de-identified, or otherwise limited before disclosure.
Additional project-specific agreements, notices, or consent requirements may apply.
Disclosure to Certain Other Third Parties
We may disclose Personal Information and Other Information in limited circumstances, including:
when required by law, court order, subpoena, governmental request, or legal process; where we believe disclosure is reasonably necessary to investigate fraud, security incidents, abuse, or violations of applicable agreements or law; to protect TagWizz, its Affiliates, users, clients, operational service providers, employees, contractors, or other parties; to establish, exercise, or defend legal rights; where you have consented to the disclosure; in connection with administering promotions or other activities where disclosure is required; in connection with a bankruptcy, merger, acquisition, investment, financing, sale of assets, transfer of control, joint venture, restructuring, or other business transaction involving TagWizz or its Affiliates; and as otherwise described in this Privacy Policy.
Sharing and Disclosure of Other Information
We may share aggregated, de-identified, statistical, or Other Information with third parties where such disclosure does not reasonably identify an individual, subject to applicable law.
6. Protection of Information
While no method of transmission or electronic storage is completely secure, we maintain commercially reasonable administrative, technical, physical, and procedural safeguards designed to protect Information against unauthorized access, disclosure, alteration, destruction, or misuse.
We limit access to Personal Information to personnel and service providers that reasonably require access for legitimate business purposes.
We request that operational service providers maintain appropriate security and confidentiality standards.
Phishing
Phishing attacks attempt to obtain personal, financial, or account information by impersonating legitimate organizations.
TagWizz will not request highly sensitive financial credentials or passwords through unsolicited email.
If you receive a communication that appears to impersonate TagWizz or requests sensitive credentials, please contact us at contact@tagwizz.com.
7. Your Choices and Privacy Rights
You may contact us to request information regarding Personal Information we maintain about you or to exercise privacy rights available under applicable law.
Depending on your jurisdiction, these rights may include rights to:
access Personal Information; correct inaccurate information; request deletion or cancellation; object to certain processing; restrict certain uses or disclosures;
withdraw consent where applicable; opt out of certain marketing communications; and exercise other applicable data protection rights.
Individuals located in Mexico may have applicable rights of Access, Rectification, Cancellation, and Opposition (“ARCO”).
Requests may be submitted to:
contact@tagwizz.com
We may request information reasonably necessary to verify your identity before fulfilling a request.
We will respond to valid requests in accordance with applicable law.
8. Children and Minors
Certain Services may have specific age or eligibility requirements.
Our general website is not directed to children under 13, and we do not knowingly collect Personal Information from children under 13 through the general website without appropriate authorization.
Certain games, applications, playtests, research activities, or other Services may involve minors where appropriate and legally permitted.
Where required by applicable law, TagWizz will obtain appropriate parental or guardian consent and provide any additional notices required for such activities.
If you believe that a child has provided Personal Information to TagWizz inappropriately, please contact us at contact@tagwizz.com.
9. Data Retention
We retain Personal Information for as long as reasonably necessary for the purposes for which it was collected, including to operate the Services, maintain user, applicant, participant, customer, or transaction records, conduct research, fulfill contractual commitments, comply with legal obligations, resolve disputes, and protect our rights.
Retention periods may vary depending on the type of Information and the context in which it was collected.
When Personal Information is no longer reasonably necessary, we may delete, anonymize, aggregate, or otherwise dispose of it in accordance with applicable law.
Aggregated or de-identified information may be retained for longer periods for statistical, research, analytical, benchmarking, product-development, and historical purposes.
10. Accuracy and Confidentiality
You are responsible for providing current, truthful, complete, and accurate Information when requested.
Where Services provide the ability to update your information, you should keep that Information reasonably current.
If you use community, messaging, social, or other public features made available through the Services, please remember that Information you intentionally disclose publicly may be accessible and used by others.
Please use caution when disclosing Personal Information in public areas of the Services.
11. Third-Party Services
Our Services may contain links to, integrate with, or be distributed through third-party services, websites, social networks, application stores, digital distribution platforms, payment providers, analytics services, or other third parties.
TagWizz does not control the privacy practices of those third parties.
Your interactions with third-party services are governed by their own terms and privacy policies.
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our Services, practices, technologies, or legal requirements.
When we make changes, we will update the “Last Updated” date above.
Where required by applicable law, or where changes materially affect how Personal Information is processed, we may provide additional notice or request consent.
The current Privacy Policy will be made available through our website or applicable Services.
13. Questions and Contact Information
If you have questions about this Privacy Policy, do not understand how we collect, maintain, use or disclose Information, or wish to exercise applicable privacy rights, please contact us at:
TagWizz LLC
1680 Michigan Avenue, Suite 722
Miami Beach, FL 33139
United States
Email: contact@tagwizz.com
Please also review our Terms of Use Agreement, where applicable, which governs use of the Services.